Terms of service
Terms & Conditions
Last updated: July 2026
Welcome to MKR.
These Terms & Conditions govern your access to and use of the MKR website, products, and services. By visiting our website or placing an order, you agree to these Terms.
1. Company Information
MKR is operated by:
Torben Glamm
Kuckucksweg 23
22175 Hamburg
Germany
Email: hello@torbenglamm.com
Phone: +49 162 2690114
VAT ID: DE298279776
2. Products
All MKR artworks are produced on demand after an order has been placed.
Due to different monitor settings and printing processes, slight variations in color and appearance may occur. Such variations do not constitute defects.
We reserve the right to modify or discontinue products at any time without prior notice.
3. Orders
By placing an order, you make an offer to purchase a product.
Your order becomes binding only after payment has been successfully processed and you receive an order confirmation.
We reserve the right to refuse or cancel any order in cases of suspected fraud, pricing errors, or product availability issues.
4. Pricing
All prices shown on our website are displayed in the selected currency.
Shipping costs, taxes, customs duties, and import fees (where applicable) are calculated separately during checkout.
Prices may change without prior notice.
5. Production & Shipping
Every MKR print is produced exclusively after your order has been placed.
Estimated production time:
2–5 business days
Estimated shipping times:
-
Germany: 3–7 business days
-
European Union: 4–10 business days
-
Worldwide: 7–20 business days
Delivery estimates are not guaranteed and may vary due to customs clearance or shipping carrier delays.
6. Returns & Refunds
Please refer to our Return & Refund Policy for complete information.
Because every MKR artwork is produced specifically for each customer, cancellations or returns due to a change of mind cannot be accepted once production has started, except where required by applicable consumer protection laws.
Damaged, defective, or incorrectly delivered items will be replaced or refunded.
7. Intellectual Property
All artwork, photographs, layouts, graphics, typography, logos, website content, product images, and branding remain the exclusive intellectual property of MKR and Torben Glamm.
No content may be copied, reproduced, redistributed, or used commercially without prior written permission.
8. Third-Party Services
Our store is powered by Shopify and may use trusted third-party providers for payment processing, shipping, analytics, and production.
Your use of these services may also be subject to their own terms and privacy policies.
9. Privacy
The collection and processing of personal information are governed by our Privacy Policy.
By using this website, you agree to the processing of your data as described therein.
10. Limitation of Liability
To the fullest extent permitted by law, MKR shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products.
Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.
11. Governing Law
These Terms & Conditions shall be governed by the laws of the Federal Republic of Germany.
Mandatory consumer protection laws applicable in the customer's country of residence remain unaffected.
12. Changes
We reserve the right to update these Terms & Conditions at any time.
The latest version will always be available on this page.
13. Contact
For any questions regarding these Terms, please contact:
MKR
Operated by Torben Glamm
Kuckucksweg 23
22175 Hamburg
Germany
Email: hello@torbenglamm.com
Phone: +49 162 2690114